Our collection, use and disclosure of personal information
In most cases, we collect personal information directly from you when you purchase, register for or interact with us about the Services. In some cases, it may be optional for you to create an account, or consent to the collection, use or disclosure of your personal information, in order to access our Services across various platforms. In some cases, we may collect personal information from a third party with your consent or as otherwise permitted by law. We will typically identify to you the purposes for which we may collect, use and disclose your personal information at the time that we collect such information. In general terms, such purposes include:
- To deliver Services to you which you have requested or signed up for;
- To establish and manage your subscriptions and accounts with us;
- To respond to your requests, questions and inquiries;
- To advise you of information, products and services which may be of interest to you;
- To deliver relevant advertising as described herein;
- To meet our legal obligations and as permitted by law.
When you submit a comment or inquiry using our online feedback form, we request your name and e-mail address, along with the comment or inquiry for the purpose of acting on the information and responding to you. This information may be shared with persons outside of iRoutier 24/7 as required to respond.
Retaining and safeguarding personal information
We will take steps to retain personal information for as long as necessary to fulfill the purposes for which it was collected and as permitted or required by law. We have implemented physical, organizational, contractual and technological measures designed to help protect your personal information from loss or theft, and unauthorized access, disclosure, copying, use or modification. However, complete confidentiality and security is not possible or guaranteed. For example, internet use and communication is subject to potential interception, loss and alteration. You acknowledge and agree that iRoutier 24/7, its affiliates and related companies shall not be responsible for any damages you may suffer as a result of the transmission of confidential or sensitive information in relation to the Services.
Links to other Websites and services
The Services may contain links to other websites and services, or be available only in connection with certain third parties and their websites, apps or services (e.g. social media providers). iRoutier 24/7 is not responsible for the content or privacy practices of such third parties, or the information disclosed to them, and encourages you to review the privacy policies of such websites, apps and services.
Questions, complaints and requesting access to personal information
If you have any questions or complaints about privacy, or to request access to personal information, please submit a written request to us at: Privacy, iRoutier 24/7, 4032 Rue de la Scie, Québec, Canada G1Y 3T4 or online through: our feedback form.
This version was updated on June 20, 2021.